Resident Services

Resident Service Assistant
£30,000
Birmingham

Become the Resident Services Assistant at our premier build-to-rent development and be the driving force behind creating a thriving community. In this permanent role, you will be responsible for delivering a first-class customer experience to our residents, ensuring their needs are met and their community spirit is nurtured. With a competitive salary range of 30,000, this is an exciting opportunity to make your mark in the property management industry.
- Enhance the resident experience through exceptional customer service- Organise and host engaging community events to bring residents together- Maintain the pristine presentation of our amenity spaces and apartments

Preferred Requirements:

• Provide first-class customer service to residents, being the first point of contact for all inquiries
• Ensure the quality control of amenity spaces and apartments, keeping them well-presented at all times
• Organise and host monthly resident events and initiatives to foster a strong community feel
• Engage with residents and facilitate any resident-led events, as well as quarterly meet and greets
• Manage the hiring of amenity spaces, respond to rental inquiries, and complete applicant vetting

Preferred Qualifications:

• Strong customer service background and a positive, can-do attitude
• Excellent written and spoken communication skills, with a warm and friendly personality
• Proficient in using technology and social media to effectively engage with residents

Disclaimer
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or Sex